Privacy Policy
Your privacy matters. Here's the lowdown.
Last updated: 19 October 2026
At Terre & Verre, we're all about creativity, curiosity, and bringing people together. That includes respecting your privacy. This page explains what information we collect when you visit our website, get in touch, sign up for our newsletter, or book a class or workshop — and what we do with it.
We'll keep things straightforward. No funny business, just the information you need to know.
1. Who we are
Terre & Verre – Atelier Créatif is a creative studio based in Montpellier, France, offering workshops, classes, and creative events for kids, teens, and adults.
Address: 3 rue Ernest Michel, 34000 Montpellier, France
Email: terreverre.fr@gmail.com
Terre & Verre is responsible for deciding how and why your personal information is used in connection with this website and our activities.
2. What information do we collect?
Depending on how you interact with us, we may collect a few different kinds of information:
When you contact us: your name, email address, and whatever details you choose to share in your message.
When you sign up for our newsletter: your email address and, if provided, your name.
When you book a class, workshop, or event: the information needed to manage your booking, such as your name, contact details, and booking preferences.
When you browse our website: certain technical information, such as your IP address, browser, device, and how you navigate the site, may be collected through Squarespace or other tools, depending on our settings and your cookie preferences.
We aim to collect only what's needed to keep the studio running smoothly and give you a good experience.
Please avoid including sensitive personal information in website forms or emails unless it's genuinely necessary.
3. What do we do with your information?
Your information helps us:
Reply to your questions and messages.
Manage class, workshop, and event bookings.
Send studio news, upcoming events, and creative inspiration if you've signed up for our newsletter.
Keep track of registrations and communicate important booking information.
Understand how people use our website and improve it, where applicable.
Meet our legal, accounting, and administrative obligations.
We process personal information on an appropriate legal basis under the GDPR. Depending on the situation, this may be your consent, the need to fulfil a booking or take steps before a booking, our legal obligations, or our legitimate interests where permitted by law.
Where we ask you for information that's optional, you can choose not to provide it. However, certain details may be necessary to respond to you or manage a booking.
4. Newsletters and studio updates
Want to hear about upcoming workshops, new classes, and the occasional creative adventure? We use Squarespace Email Campaigns to manage our newsletter and send studio updates.
If you sign up, we'll use the information you provide to send you these communications. You can unsubscribe at any time using the link in our emails or by contacting us directly.
Signing up is entirely optional, and you can still explore the website without joining our mailing list.
We'll use your details for marketing only where we're legally allowed to do so. Where we rely on your consent, you can withdraw it at any time.
5. Bookings and workshops
We use Koalendar to help manage bookings for our classes, workshops, and other activities.
When you make a booking, Koalendar may collect information such as your name, email address, contact details, and any information you provide through the booking form. We use this information to organise your booking and communicate with you about your activity.
Please check the information you provide before submitting your booking. For children's activities, we ask parents or guardians to provide only the information needed to organise the relevant activity.
Koalendar processes booking information to provide its scheduling service. Depending on the circumstances, other services connected to the booking system may also process information. You can read more in Koalendar's Privacy Policy.
6. Cookies and other little digital things
Our website is hosted on Squarespace, which uses cookies and similar technologies to make the site work and may collect information about website visits.
Some cookies are necessary for the website to function. Others, such as certain analytics or third-party cookies, may require your consent before they're activated.
We've set up a cookie banner so you can manage your preferences. Where consent is required, non-essential cookies should not be activated before you give that consent. You should also be able to change or withdraw your preferences.
The exact cookies used depend on our website settings and any services we connect to it. For more information, please see our [Cookie Policy — insert link once published].
7. Who can access your information?
We don't sell your personal information. We may share it with trusted service providers when necessary to run the website and studio, including:
Squarespace: website hosting and newsletter services.
Koalendar: booking and scheduling services.
Other service providers: where needed for website functionality, communications, security, or legal and administrative requirements.
These providers may process information on our behalf or for their own purposes, depending on the service and their applicable terms.
We may also disclose information when required by law.
Some providers may process personal information outside the European Economic Area. Where applicable, we rely on appropriate safeguards for international transfers in accordance with data-protection law.
8. How long do we keep your information?
We keep personal information only for as long as necessary for the purpose it was collected for, taking account of applicable legal and accounting